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Refund Policy for Cultural Experiences LLC


Effective Date: October 1, 2023

No Refund Policy on Services with Rescheduling Option:

Cultural Experiences LLC is committed to providing high-quality services to our clients. In order to maintain the efficiency and fairness of our operations, we have established the following policy regarding refunds and rescheduling for our services.

Refund Policy:

All purchases of our services are non-refundable. Once a service is booked and payment is made, it is considered a final sale, and no refunds will be issued under any circumstances.

Rescheduling Policy:

While we do not offer refunds, we understand that unforeseen circumstances may arise that prevent you from attending a scheduled class session. Therefore, we provide the option to reschedule your class session for a later date, subject to the following conditions:

  1. Advance Notice: Clients must notify Cultural Experiences LLC of their intention to reschedule a class session a minimum of 3 hours before the scheduled start time.

  2. Rescheduling Limit: Clients are allowed to reschedule a class session to a later date on one occasion only. Subsequent rescheduling requests will not be accommodated.

  3. Availability: Rescheduled class sessions are subject to availability. Cultural Experiences LLC will make reasonable efforts to accommodate the rescheduled session based on the availability of instructors and resources.

  4. Expiration: The option to reschedule a class session is valid for a maximum of 30 days from the date of the original scheduled session. After this period, the opportunity to reschedule expires, and the client forfeits the service.

Procedure for Rescheduling:

To initiate the rescheduling process, clients must contact Cultural Experiences LLC via at least 3 hours before the scheduled class session. Our customer support team will assist you in finding a suitable alternative date and time for your session.

By engaging in our services, you acknowledge and agree to abide by the terms of this no refund policy with rescheduling options.

Cultural Experiences LLC reserves the right to modify or update this policy at any time. Clients will be notified of any changes through our website or other means of communication.

Thank you for your understanding and cooperation.

Cultural Experiences LLC

418 BROADWAY, STE 4362 ALBANY, NY 12207 (“Virtual Office”)

Date: October 1, 2023

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